BETTER HOME WiFiUKStart a check ↗

FIX MY WI-FI

First, find out
what’s going wrong.

The broadband coming into your home, the Wi-Fi reaching a room and one troublesome device are different problems. Start by telling them apart.

Start the connection check ↗

Enter your own readings. No network scanning or account access.

An AI-generated editorial home-working scene with a laptop by a window.
AI-generated editorial scene

OR GO STRAIGHT TO YOUR SYMPTOM

Slow in one or two rooms

Compare the router-side and problem-room readings.

Check room coverage →

No internet anywhere

Start with service status and provider support.

See the outage route →

Only one device struggles

Compare devices before changing the whole network.

Check that device first →

YOUR ROUTE THROUGH THE PROBLEM

One useful step at a time.

  1. 01

    Make the comparison fair

    Use the same device, pause other downloads and repeat at similar times. The check explains what your readings suggest.

    Use the connection check →
  2. 02

    Try the free change

    A more open router position or a better node location may help. Retest the task you care about, not just the signal bars.

    Read the placement method →
  3. 03

    Follow the evidence

    Keep a record for provider support, or compare equipment if the local coverage route still needs improvement.

    Build a test log → · Explore equipment approaches →

Guides for your next step

COVERAGE

Wi-Fi through thick walls: what to check before buying mesh

Separate a weak indoor signal from a slow line, then choose a sensible route.

Read the guide →PLACEMENT

Where to put mesh Wi-Fi nodes: a room-by-room test

A practical placement experiment that checks the link between nodes as well as the signal in the room.

Read the guide →TROUBLESHOOTING

Make a Wi-Fi test log your provider can use

Collect consistent observations instead of a folder of unrelated speed screenshots.

Read the guide →